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Answering the questions employees never ask

Communication is important for maintaining a productive and motivated team. While individual responsibilities and on-the-job performance are commonly expressed, the overall strategy and well-being of the business can remain hidden from employee view. This is the information that employees seldom ask for but can be helpful to discuss. By providing answers to these questions can help guide your team to success.

How is the business performing?

Daily income and LY sales comparisons are usually no secret to employees. However, employers need to give meaning to the numbers in order for their team to see the big picture. For example, if the daily goal is to improve last year’s sales income by five percent, why is that metric important? What happens if that number is not met? Try to give an explanation that shows how the goal affects them. For example, not meeting daily sales goals may mean less shifts to go around.

How are you leading us to success?

Employees want a leader that can effectively articulate the state of their business. By openly communicating the direction of the company, employers establish themselves as strong leaders. Giving details about income, competition and strategy shows employees that you are aware of your business environment and have a clear vision of the employees’ position and their role.

How do I fit into the strategy?

Including employees in various aspects will also make them feel connected to your company’s prosperity. When your employees know where you are steering the business, it will help to emphasize their responsibilities. Instead of simply completing delegated tasks, your orders will be seen as steps towards the greater goal. Make sure your employees know how even the smallest task is part of a bigger objective.

Communication within any organization is always paramount. But don’t wait around for employees to ask about your company’s strategy. Lead your team to success by giving answers to the questions they never knew they should ask.

How do you discuss your business strategy? Send your thoughts to @SnagajobWorks to share how you communicate to your employees and the difference it has made.

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Edward is a content specialist at Snagajob. He enjoys writing blog posts and short stories but when his pen is out of ink, you can find him rebuilding vintage mopeds and caring for his pet tortoise.

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