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What we’re reading

Every day, articles are published in major publications and newsletters on  hiring topics and the hourly marketplace. We read them all and share the best articles and feature stories with you. Check out what the staff at Snagajob has been reading this month.

Hiring Employees Who Are ‘Customer-Ready’

You want to hire employees that align with your business but do your employees truly understand how a customer feels after interacting with them? This article shares a business who made sure their employees understood the service standard that they have and delivered on that standard in every customer interaction. Making sure your employees are ‘customer-ready’ in every moment, can build trust in your team and loyalty to your brand.

Study: Restaurant consumers want more focus on sustainability

In this short article, Technomic shared that sustainability and social responsibility are still important to today and future consumers. Better quality, reputation and positive impact on the environment were reasons why companies are more socially conscious and 53 percent believe it is necessary to remain competitive. What is your business doing to be socially responsible?

Pictures Dominate New Careers Site From London Travel Company Thomas Cook

This is more of a statement then full-blown article but it is a reminder that everyone loves photos and over in the UK career sites are seeing them more than ever. Here at Snagajob we allow companies to include videos as part of their position posting and we’ve seen a 71 percent increase in the number of applications postings with a video receive compared to the same posting without a video, proving that showcasing your company and culture, whether with photos or videos, creates more buzz and applicants than without it.

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Susan is a product marketing analyst at Snagajob. When she's not planning events and engaging with employers, she can be found baking delicious treats, getting songs stuck in her head or hanging out with her husband and their mischievous dog, Lance.

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