Must-reads from Mel: sump pumps, Super Bowl coaches and bad interviews
Odds are that you don’t have the time you’d like to read all the blogs, articles or books that offer insight into the hourly hiring industry. So Snagajob asked our friend, Mel Kleiman – CSP, president of Humetrics, and a strategist for hiring and retaining the best hourly employees – to give us a rundown of the best articles he’s read recently and what you could learn from each. It’s like CliffsNotes for hourly hiring media.
I usually don’t read articles from roofing company websites, but I was sent this article, written by Lew Klein, director of marketing for Tecta America, and I’m glad I read it.
The article focuses on the fact that too often businesses hire people for what they know and can do. But the real key is if they have the passion to do the job. You could almost change the title of the article to “If you don’t have a passion for sump pumps don’t apply.”
One segment of the article sums up the importance of passion in work:
“Since his passing, Steve Jobs has become a very popular person to quote. Truth be told, he was a very, very bright guy. On the specific subject of passion Jobs said:
‘You need a lot of passion for what you’re doing because it’s so hard. Without passion, any rational person would give up.
So if you’re not having fun doing it, if you don’t absolutely love it, you’re going to give up. And that’s what happens to most people, actually.
If you look at the ones that ended up being successful in the eyes of society, often times it’s the ones who love what they do, so they could persevere when it got really tough. And the ones that didn’t love it, quit. Because they’re sane, right? Who would put up with this stuff if you don’t love it?
So it’s a lot of hard work and it’s a lot of worrying constantly. If you don’t love it, you’re going to fail.’”
When you’re interviewing applicants for your open positions, looking at their experience is important, but don’t forget to ask questions that will determine if they have passion for your industry, your business or the duties that will be required in the position.
All kinds of articles have been written about this year’s Super Bowl to highlight the great plays, great players, great calls and some of the great mistakes. What struck me about this article was the way the writer, Jon Gelberg, was able to make a correlation between being a great coach and being a great manager. In truth, most of us will never be great leaders, but with training, commitment and effort we can become great coaches. Just as coaches help players and teams go beyond where they thought was possible, great managers help push employees to excel in their work.
My favorite tips from the article were to:
- Get the most out of the talent you have
- Encourage internal competition
- Emphasize the team over star players
- Master the art of bouncing back
Employers often find interviewing to be the hardest part of the hiring process, and few are really good at it. This blog post from Todd Raphael of ere.net tees up a video on interviewing that is packed with some great tips on not only what is wrong with most interview questions, but also on how to build better questions. Some of the ideas covered include:
- Determining the real purpose of the interview and how most of the questions asked don’t help reach that objective
- The importance of looking at both an applicant’s successes and failures in their last job
- How to differentiate between a problem solver and a problem bringer