WHAT DO ATTENDANTS DO?
Attendants have an eye for detail and service with a smile. Attendants work in specific areas in a company to keep it clean, stocked, and keep the customers happy. They provide service for customers and make sure that each experience is as special as possible. Your job might be to clean up a room, keep food or materials stocked, or make sure that everyone has drinks and snacks. Attendants are there to help.
Some examples of attendant jobs are room/suite attendants at hotels, station attendants at restaurants or convenience stores, or flight attendants on airplanes.
HOW MUCH DO ATTENDANTS MAKE?
It depends on the job. Flight attendants made a median income of $37,740 annually in 2010, according to the Bureau of Labor Statistics (BLS). Room attendants at hotels made $9.28 per hour or $19,300 annually.
WHAT ARE THE EDUCATION REQUIREMENTS?
There are no education requirements, and most attendants are trained on the job. More than likely, you will get paired up with a more experienced partner who will teach you the ropes.
For a flight attendant job, you will need at least a GED or high school diploma, but you might want to consider an advanced degree in hospitality or similar. In addition, you will need some customer service experience and once hired, you will receive training from the airline and you will need to acquire Federal Aviation Administration (FAA) certification.
JOB SKILLS AND REQUIREMENTS
- Customer-Service Skills: You will need to listen to customer needs, provide expert service and communicate in a friendly manner to all requests. Being able to listen and interpret customer needs in a friendly manner will help greatly.
- Attention To Detail: Thoroughness is important. Keeping every corner of a room clean, making sure that every detail is taken care of is crucial.
- Neat and Clean Appearance: You are often the representative of the company that will have the most interaction with the customer. You will also work with food or clean objects that the customer will use. You need to look neat and clean.
- Stamina: You will spend the majority of your time on your feet, and may have to lift heavy objects.