- Even tempered
If you have extensive customer service experience and a knack for organizing and leadership, you might make a great customer service supervisor! When someone asks to speak to the manager, you'll be the first person the customer service team turns to, so be ready to handle everything from angry customers to delighted clients. Experience as a customer service rep, cashier or other roles that have high customer interaction levels can help you get this job, and experience as a customer service supervisor can help you take the next step towards becoming a manager.
Not sure if you're right for this job? Check out the customer service supervisor job description for more info.