WHAT DO FOOD AND BEVERAGE MANAGERS DO?
When we go to restaurants, we like to make sure the food is thoroughly cooked, the drinks are ice cold and the eggs come from chickens, not lizards. Food and beverage managers are the leaders in the kitchen and the front of house in restaurants of all kinds. Responsible for overall operation for the restaurant, food and beverage managers hire staff, purchase food and stock, and make sure everyone is trained on proper food preparation, proper and legal alcoholic beverage service kitchen safety techniques and understand health standards. Food and beverage managers make sure that company is represented correctly and that the company's standards are upheld.
Food and beverage managers also set daily and weekly cleaning schedules for the kitchen and front of house, hire, train and discipline employees and set work schedules. They keep tabs on food cost, waste and employee hours, doing their best to optimize profit for their company and create the best dining experience possible for customers.
HOW MUCH DO FOOD AND BEVERAGE MANAGERS MAKE?
The Bureau of Labor Statistics (BLS) says that in 2010, food and beverage managers made a median hourly income of $23.14, or $48,130 per year.
WHAT ARE THE EDUCATION REQUIREMENTS?
Although not necessarily required, a bachelor's degree in food service management or similar is becoming increasingly valuable to employers. Once hired, many restaurant chains send managers through intense training programs, which combines classroom and real kitchen experience.
Certification is available, but not required.
JOB SKILLS AND REQUIREMENTS
- Customer-Service: Food and beverage managers managers might have to interact with customers. Being friendly and courteous will help keep customers coming back.
- Attention to Detail: Food and beverage managers have to keep their eyes on a lot of elements: food standards, costs, safety, etc.
- Leadership: Food and beverage managers must be leaders in the back of house, rallying their team during heavy shifts, resolving conflicts and getting the job done.
- Management Skills: Food and beverage managers not only deal with food, they also have to deal with costs, pricing, creating work schedules and more.
- Organizational Skills: Keeping work schedules, shipments, cleaning schedules and more organized is crucial to the job.
- Problem-Solving Skills: Dealing with employee conflict, irate customers and wrong stock orders is part of a food and beverage manager's job. Being able to come up with a solution quickly is a needed skill.
- Speaking Skills: Food and beverage managers need to accurately and easily communicate standards and cooking methods to staff, give orders and speak with customers clearly.
- Stamina: Food and beverage managers can expect long days around hot cooking elements, much of it on their feet.
THE FUTURE OF FOOD AND BEVERAGE MANAGERS
Not as many new restaurants are expected to open between 2010 and 2020 as in past decades, and food service jobs reflect that. Job growth, according to the BLS, will be much slower than the average job over this time.