WHAT DO REGIONAL MANAGERS DO?
Who manages the managers? You, that's who. Regional managers are in charge of multiple stores throughout a large physical area. Depending on how the company operates, a regional manager may be in charge of stores in one county or across multiple states. Regional managers determine the operational practices of all stores in the area, making sure each runs smoothly, cleanly, complies with marketing and sales campaigns and meets budget and sales goals.
Regional managers interview, hire, coordinate and discipline store managers, and check in on individual stores to make sure the store is stocked, clean and in proper working order. Regional managers create and maintain budgets, and coordinate with and report to senior management in the company.
HOW MUCH DO REGIONAL MANAGERS MAKE?
A lot depends on the company and in what kind of field you are working. According to the Bureau of Labor Statistics, for example, restaurant and food service managers in 2010 made a median income of $48,130, or $23.14 per hour, and hotel and lodging managers made a median income of $46,880, or $22.54 hourly. Pay depends on occupation and years of service, among other factors.
WHAT ARE THE EDUCATION REQUIREMENTS?
On-the-job experience in the line of work is a must. There are many general management courses that you can take, and even specialized secondary education majors that might shorten the time it takes to reach management level in your field. But most managers have spent years as general employees in their respective fields before reaching a leadership level.
People looking to advance to regional manager positions might want to get a degree in business management, restaurant and hospitality management, or similar fields.
JOB SKILLS AND REQUIREMENTS
- Leadership Skills: Regional managers have to keep their employees motivated, resolve conflicts and make hard decisions. A successful regional manager is a good leader.
- Time Management: Regional managers work with multiple stores and managers across a large region, driving many miles to coordinate in-store visits and reviews. Regional managers might have to create schedules, order supplies and write reports. Time management is essential to make sure everything gets done.
- Math and Budgeting: Regional managers are expected to keep and maintain a budget for the region, and make sure local stores are staying on budget as well. Confidence in using math skills to make sure you know where your company's money is going.
- Analytical Skills: Regional managers are in charge of hiring new store managers, and being a good judge of character will help ensure that the right people are being hired. Analytical skills are needed to solve problems that may come up during a typical work day.
- Decision-Making Skills: The buck stops with you. Whether it is dealing with employees, management or vendors, regional managers will have to make decisions that affect the company. Having the ability to make hard and fast decisions is crucial to success.
- Speaking and Writing: Regional managers do a lot of communicating. This might be in front of a group of employees, or in a meeting with management. Regional managers might be called upon to write reports, recommendations, or reprimands. Great verbal communications and writing skills will help in any of these scenarios.