Service/Customer Operator
CarMax
3200 Harbor Boulevard, Costa Mesa, CA
Service/Customer Operator (CarMax) Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. Principle Duties and Responsibilities: Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. Assist Customer Advisors/Service Consultants with…
