Contact Center Specialist II
Citizens Financial Group, Inc.
Cranston, RI
Colleague Assist Line Service Specialist II responds to diverse incoming colleague calls/requests, at all levels of the multi-state network regarding Bank policy, procedure, compliance, account maintenance, electronic banking and assistance with various Bank programs. Provides superior customer service and solutions in an efficient manner and timeframe. Strong customer service focus with the ability to resolve routine customer inquiries in an accurate and efficient manner. Partici…
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