Bilingual Service Specialist - Korean - Los Angeles, CA
UnitedHealth Group
Alhambra, CA
Primary Responsibilities: Respond effectively to walk-in and call-in customers and their needs or requests by providing information, problem-solving services or by referring customers to appropriate staff. Educate members proactively on covered benefits and plan exclusions to enhance total customer service experience. Assist and participate in member retention events, educational events and marketing/sales activities. Demonstrate ability to develop and maintain positive working re…
Updated in the last 30 days
