Customer Service Representative - Jacksonville, FL
UnitedHealth Group
Jacksonville, FL
The Customer Service Representative is responsible for answering incoming calls from customers while ensuring a high level of customer service and maximizing productivity. Responsibilities: Respond to complex customer calls Resolve customer service inquiries which could include: Benefit and Eligibility information Billing and Payment issues Customer material requests Physician assignments Authorization for treatment Explanation of Benefits (EOB)Provide excellent customer serv…
Updated in the last 30 days
