Supervisor Network Operations
Verizon
Hollywood, FL
Responsibilities The Colocation Support Center Supervisor will oversee Customer Service Representatives (CSR) for 24x7 support of internal and external Terremark customers, onsite, at Global Customer Support Center locations. Colocation Support Center Supervisor will ensure a high standard of customer service is maintained by CSRs, there is adherence to operational policies and procedures by CSRs and that there is sufficient staff to meet operational requirements in a highly dynam…
