CSR with Health/Life Insurance License
Randstad
Indianapolis, IN
-Health/Life Insurance active License MANDATORY GENERAL RESPONSIBILITIES: -Health/Life Insurance active License MANDATORY -Answer incoming calls from members. -Determine the nature and resolution of customer issues and questions. -Research and resolve member inquiries. -Achieve specific call targets to include quality, average handle time and overall customer satisfaction. -Manage customer disputes and issues in a positive manner; convey a positive image on the telephone. -Adhere …