Holiday Inn West at Kalamazoo Cook Job Overview

To provide extraordinary, personalized guest experiences that build genuine relationships through loyalty to our guests, each other and our community. All actions are based on the principles of trust, integrity, mutual respect and teamwork.

Principal Accountabilities

• Perform Wow Experiences.
• Surpass Every Guest Expectations, by seeking out and interacting with guests.
• Be Personally Responsible for the Highest Standards, by encouraging team members to hold me accountable.
• Encourage Team Members, by supporting fellow team members in the roles and giving positive reinforcement.
• Find a Better Way Everyday, by continuously improving the methods to provide a unique high level guest experience.
• Strive to Better Myself; Take Time to Improve, by pushing myself to improve personally and professionally.
• Ensure Safety and Security, of guests and team members by maintaining safe and secure condition and practices.
• Be Proud to Be a Team Member, by dressing for success and possessing an air of confidence and pride.
• Treat It Like I Own It, by taking personal responsibility for an incredibly clean and attractive property.
• Uphold Our Reputation as a Great Hotel, by achieving and maintaining world class service.

Essential Job Results

May include, but not limited to:

• Come prepared to work at the start of every shift. Your hair must be pulled back if it touches your shoulders and you must be wearing your name tag at all times when working. Non Slip shoes must be worn at all times in the Kitchen.
• Be aware of your surrounding.
• Know which food goes into which cooler. Utensils need to be placed in the appropriate spots.
• Be aware of food handling procedures. Must attend the food handling class.
• Need to know the proper hand washing techniques.
• Close your area properly, according to the training manual.
• Maintain proper product rotation and labeling
• Demonstrate teamwork
• Demonstrate proper use knowledge of kitchen equipment.
• Be organized and have preparation skills.
• Attend all mandatory classes in the hotel.

Work Environment

• Long periods of standing
• Able to stoop and bend
• Able to lift, push and carry 40lbs from time to time
• Able to safely work with potentially dangerous chemicals and equipment in compliance with safety standards.