Kohl's Housekeeping Associates Job Overview

Housekeeping Associates

Position Summary:

Responsible for cleaning and maintaining floors, carpets, fixtures, doors, windows, restrooms, and all other interior areas of the store, clearing snow and ice from curbs and sidewalks, and other general maintenance of the store exterior. Processes receipts of merchandise, fixtures and supplies. Moves merchandise, fixtures and supplies between the sales floor and stock areas. Carries large purchases to customer’s vehicles and retrieve shopping carts.

Primary Responsibilities:

Housekeeping:

• Cleans and maintains floors per Company procedures and standards. Vacuums and shampoos carpeted areas as well as cleaning the register areas, fitting rooms, offices and stock areas.
• Cleans restrooms and break room. Cleans mirrors, doors, and windows. Collects trash and empties trash into receptacles for pick-up. Empties recyclable bag receptacles.
• Clears curb, sidewalks and entryways. Removes snow, ice, and debris from store exterior.

Maintenance:

• Replaces light bulbs and ceiling tiles. Assembles, repairs and paints fixtures and equipment.
• Repairs and cleans shopping carts. Assists in the retrieval of shopping carts.
• Identifies maintenance needs (ie: painting, plumbing, fixture/equipment repair, etc.) and promptly reports needs to Supervisor. Maintains blood borne pathogen supply area and adheres to all safety policies and procedures.
• Maintains proper care and use of housekeeping supplies and equipment. Maintains a clean and organized supply area.

Customer Service:

• Smiles and says, “Hi.” Acknowledges all customers throughout the store whenever eye contact is made. Assists customers in a friendly courteous manner. Effectively responds to questions and request from customers.

Receiving/Stocking:

• Unloads direct merchandise shipments, fixtures and supplies from trucks and dispenses them to the sales floor or stock area. Packs and loads merchandise, fixtures and supplies onto trucks for transfers and returns.
• Assists sales floor department Associates in moving merchandise and fixtures on the sales floor or between the sales floor and stock area. Assists in assembling fixtures and furniture.

Other duties and responsibilities:

• Performs other duties as assigned. Examples may include, but are not limited to, hanger P/U, sorting, callbacks, transfers, and taking of inventory.

Preferred Qualifications:

• Prior housekeeping or building and equipment maintenance experience in other retail or office environments.

Job Requirements:

• Ability to lift up to 50 pounds on a frequent basis.
• Ability to spend up to 100% of work time moving around the store. Physical activities include pushing power-cleaning equipment, using hand tools and cleaning equipment (ie: mops, brooms, snow shovels, etc.), bending, stooping, climbing, reaching and lifting on a frequent basis.
• Ability to work nights and weekends as necessary.
• Adherence to Company policy and procedures is required.
• Regular attendance is required.

Additional Information:

• Effective verbal and written communication skills.
• Basic math and reading skills, legible handwriting, and attention to detail.
• Ability to work as part of a team and interact effectively with others.
• Critical features of this job are described within this job description. Job responsibilities may change at any time due to business needs.
• Please discuss requests for reasonable accommodations with hiring manager.