
Cashier
The Cashier is responsible for the proper and efficient operation of his or her shift, within company policy, in such a manner as to ensure that the shift contributes to the increased profitability of the facility.
Essential Job Functions:
- Performs specific tasks as assigned by the Facility Manager, Assistant Facility Manager, and/or Customer Service Supervisor (Management).
- Assists Management in seeing that the store maintains total interior and exterior cleanliness and appearance to Company image standards; adheres to Company’s uniform and dress code policy.
- Gives all customers prompt and courteous service, with appropriate greeting and closure.
- Adheres to all Local, State, and Federal laws and regulations, including those regarding the sale of tobacco and alcohol.
- Follows the work schedule as posted, unless a change in schedule is arranged with Management.
- Stays familiar with the Company Price Book, Operations Manual, and bulletins.
- Ensures that Management is made aware of all discrepancies in sales, cash, inventory, and other areas.
- Operates shift within company guidelines to achieve sales and profit.
- Properly verifies and signs time card for all times worked in a workweek.
- Rings all sales in accordance with company policy.
- Accurately posts markups, markdowns, voids, bad merchandise write-offs, and store use of merchandise, within established guidelines.
- Changes posted retail gasoline prices; assists management in monitoring and reporting competitors’ retail gasoline pricing.
- Shares the responsibility for controlling cash, inventory, and drive-offs on his/her shift.
- Controls amount of cash in register drawer to be within Company guidelines.
- Protects Company assets at all times.
- Keeps coolers, shelves, and displays fully stocked and fronted at all times.
- Properly cleans and maintains equipment and readies products such as coffee, fountain drinks, fast food, etc., as directed by Management.
- Uses correct pricing as listed in the Company Price Book.
- Uses selling techniques as directed by Management.
- Cleans windows, floors, shelving, counters, and coolers to ensure they remain clean at all times; cleans restrooms as scheduled by Management; wipes down and polishes fuel pumps, sweeps and washes lot and sidewalks, picks up trash/debris, empties trash containers.
- Plants flowers and assists in maintenance of landscaping; pulls weeds.
- Shovels snow from, and spreads salt on, sidewalks and pump islands.
- Checks refrigeration equipment for proper performance as directed by Management.
- Reports all maintenance problems, accidents, security issues, and other emergencies immediately to Management and/or the proper Company personnel and/or local law enforcement and other necessary personnel.
- Properly reports all drive-offs, thefts, robberies, and other incidents.
- Advises Management of all policy violations and any personnel situations having an adverse effect on facility operating performance.
- Where applicable, cleans, stocks, maintains car wash and other equipment as directed by Management.
- Strictly follows Franchise and/or Company operations procedures, as directed by Management, in the preparation and sale of all food service products. Refer to “Crew Member” job description for details (Customer Service Specialist II only).

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Job industries
- Customer Service
- Retail