Credit Union One Bi-lingual (Spanish/English) Teller Job Overview

Bi-lingual (Spanish/English) Teller

Summary

Tellers service the members of Credit Union ONE by processing routine financial transactions. Promotes appropriate products and services, by listening to determine member needs and referring them appropriately. Effectively resolves member problems/disputes in a timely manner.

Responsibilities and Duties Include

• Greets members warmly and asks questions to determine their needs.
• Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accordance with credit union policies and procedures.
• Identifies member needs for additional services by actively listening, and responds by suggesting and explaining products and services to meet their needs, and referring member appropriately.
• Assists members with questions and/or problems relating to their accounts.
• Balances currency, coin and checks in the cash drawer at the end of the shift and matches totaled amounts with data displayed on computer screen.
• Supports the mission, vision and values of Credit Union ONE.

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