LifeCare Hospitals Clinical Intake Coordinator Job Overview

Clinical Intake Coordinator

General Summary:

The Clinical Intake Coordinator serves as the point of contact for clinical assessment process. Assesses by phones needs of patient, collecting data and assigning clinical liaison for field contact, coordinates all aspects of referral/admission processes and compiles referral/admission statistical data. The Clinical Intake Coordinator is actively involved in department activities, transdisciplinary team activities, and LifeCare activities to ensure individualized, patient-centered health care for all patient populations admitted to LifeCare Hospital.

Patient Population:

Has contact with patients in a non-clinical setting; understands and demonstrates appropriate behavior when interacting with patients in the adult (18-65 years of age) and geriatric (65 and older) populations.

Essential Functions:

• Demonstrates proper performance of skills reflected and validated by the Intake Coordinator competency checklist.
• Demonstrates good clinical skills in assessing for clinical criteria in the admission process and projecting anticipated length of stay on potential patients.
• Assigns attending physician based on clinical requirements, to those patients without an admitting physician.
• Negotiates payor rates based on commercial insurance contracts.
• Conducts and coordinates family tours as needed, assuring that clinical, operational and financial questions are answered.
• Works in the field as a Clinical Liaison as needed.
• Responsible for notifying Clinical Liaison of clinical/financial approvals/denials. If approvals/denials will not be obtained until the following day, notifies Clinical Liaison of same.
• Adheres to LifeCare policies, procedures, all safety plans, and all standards imposed by regulatory organizations.

This description is a general statement of required essential functions performed on a regular and continuous basis. It does not exclude other duties as assigned.

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