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Company

HOME INSTEAD SENIOR CARE
Job Title Staff Coordinator
Job Type Full-time
Hours Varies
Pay Type Hourly
Location Castle Rock & Surrounding Areas
Castle Rock, CO 80104 | View map

HOME INSTEAD SENIOR CARE Staff Coordinator Job Overview


The Staff Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Staff Coordinator is responsible for scheduling clients and CAREGivers in order to provide the highest quality service to clients.
 
Primary
  • Answer each incoming call in a friendly, professional and knowledgeable manner
  • Field new client inquires over the phone in a knowledgeable manner, enter information into BOSS and print out service call form
  • Coordinate CAREGiver schedules on a daily basis
  • Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service
  • Coordinate and maintain monthly client schedules in BOSS
  • Take CAREGiver hours from the hotline and enter into BOSS
  • Enter and maintain accurate client and CAREGiver records in BOSS
  • Process and mail initial service inquiry letter/brochure

Secondary

  • Assist in maintaining a complete Client Service Schedule
  • Participate in quarterly CAREGiver meetings

 

Job industries

- Healthcare
- Personal Care & Services
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