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Lube Stop Store Manager job in Strongsville, OH

Company Lube Stop
Job Title Store Manager
Job Type Full-time
Hours Not Specified
Location 16808 Royalton Rd
StrongsvilleOH  44136

Store Manager

the lube stop inc. jobs

We have an immediate opening for a Store Manager.

Must be able to work various shifts per week.

  • Be authorized to work in the United States.

Additional Info

Additional

Lead and direct all store operations, promote the safety of all employees and customers, responsible for the financial performance of the store, and the preservation, appearance and maintenance of store assets.


Qualifications:

  • Minimum of three years experience in retail (automotive) management or applicable job experience
  • Ability to recruit, train and motivate personnel in order to balance staffing with profitability and growth


Physical Demands:  

While performing the duties of this job the employee is regularly required to stand for extended periods, walk, use hands and fingers, handle, or feel; reach with hands and arms; work in awkward positions; lift items weighing in excess of 5 pounds; exit and enter the building in any weather; transfer oneself from one work level to another and move materials from one height to another. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.


Successful Behaviors

  • Influential – Leads others, takes charge, and exercise authority
  • Straightforward – Confronts difficult situations in a candid manner, communicating directly
  • Persuasive – Promotes and advocates idea in a convincing fashion
  • Decisive – Demonstrates a sense of urgency and responds quickly to issues
  • Tough Minded – Demonstrates resilience to criticism and rejection
  • Confident – Projects self-confidence and optimism for the future


Authority:

  • Promote and enforce safe operating methods in the store
  • Motivate, supervise, maintain, evaluate and hold accountable store personnel to ensure proper execution of all store operation functions
  • Directs, monitors and appraises the performance of store personnel
  • Maintains and keep in proper working order all store equipment
  • Resolves customer complaints within corporate guidelines


Responsibilities:

  • Employee and customer safety
  • Compliance with all applicable OSHA, safety, and environmental regulations
  • Continually improve customer satisfaction, cost effectively meet customer needs, and expectations
  • Achieve the store’s financial objectives, through planning, directing, controlling, implementing, evaluating, and monitoring, as needed to achieve acceptable profits and control costs
  • Complete administrative tasks as required
  • Ensure staffing levels are scheduled to meet customer requirements and business volume; Build trusting, lasting customer relationships
  • Keep employees informed of company/store plans and progress
  • Identify training needs, initiate development of subordinates, evaluate performance, and recommend effective personnel action
  • Store asset control
         a. All sales transactions are recorded and receipts are given to customers
         b. All sales transaction proceeds are safeguarded, and deposited per policy
         c. Daily cash drawer opening balances are maintained per corporate guidelines
         d. Inventory control – conducts monthly physical inventory and periodic cycle counts. Ensures proper accounting of all 
             inventory transactions
  • Quality of service – service in a timely manner that meets customer expectations
  • Appearance of store location and employees

 
Duties (included, not limited to):

  • Ensure employees are operating in a safe, productive manner
  • Ensure customers are notified of proper and safe car handling during service
  • Maintain proper balance between CSI (ticket average) and accommodating business volume
  • Proper store staffing and employee scheduling is maintained
  • Proper tool inventory is maintained at all times
  • All work is performed per manufacturers’ recommendations


Measurements:

  • Safety incident rate
  • Site profitability
  • Car count
  • Customer satisfaction
  • Labor cost percent
  • Inventory shrinkage
  • CSI (average ticket)
  • Customer claims

Job Industries