The job below is no longer available.

You might also like

in Cleveland, TN

Use left and right arrow keys to navigate

About this job

We have an immediate opening for a Assistant Manager.

Must be able to work various shifts per week.

Requirements

Assists in managing the operations of a Stevi B’s and periodically assumes responsibility for restaurant operations in the absence of other management. Participates in creating and maintaining an “Employer of Choice” environment.

RESPONSIBILITIES INCLUDE:

  • Assists management in operating the restaurant in a manner that provides consistent day-to-day operations and guest satisfaction, in compliance with the Stevi B’s System.
  • Ensures the quality and service of all food and drink items meet operational standards.
  • Monitors and makes appropriate adjustments to staffing levels during shifts.
  • Performs opening and closing duties to standards.
  • Monitors inventory levels in regards to portion control.
  • Maintain food cost control on shift.
  • Immediately responds to guest requests in a respectful manner. Reports guest complaints to immediate supervisor and assists in resolving such complaints.
  • Reports for schedule shift, presents a professional appearance and wears appropriate uniform.
  • Participates in management training and career development programs.
  • Assists management in orientation and training of crew members.
  • Directs subordinate employees in the performance of routine job duties.
  • Adheres to and monitors employee compliance with the restaurant employee handbook, policies and practices.
  • Promotes an environment that is free of discrimination, harassment and inappropriate conduct and immediately reports issues to senior management including the franchise owner(s).
  • Takes appropriate action to address routine employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to immediate supervisor.
  • Complies with all federal, state and local wage and hour laws and labor and employment laws.
  • Completes assigned paperwork and administrative duties timely and accurately. Assists in maintaining files, records and all necessary documentation.
  • Completes weekly inventory as needed.
  • Follows bill posting procedures (transmittal).
  • Complies with cash handling policies and banking procedures.
  • Supports ongoing marketing programs.
  • Complies with the restaurant mystery shop program.
  • Complies with Stevi B’s food safety program. Takes immediate corrective action when necessary and reports all issues to immediate supervisor.
  • Maintains a safe work environment by complying with all safety and security procedures.
  • Immediately documents specifics of all guest or employee accidents and incidents and reports them appropriately.
  • Performs other job-related duties as assigned or required.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:

  • Requires considerable bending, stooping, lifting, and stretching.
  • Requires the ability to work within the confined area of the restaurant and working with a sense of urgency under significant time constraints.
  • Requires long periods of standing and the ability to lift, push, or pull a maximum of 50 lb with or without assistance.
  • Requires frequent immersing of hands in water to wash and rinse food and small wares.
  • Requires ability to work irregular hours, nights, weekends, and holidays.

ADDITIONAL REQUIREMENTS:

  • High School diploma or equivalent preferred.
  • Six months entry level restaurant management experience (QSR preferred) or one year entry level retail management experience is required.
  • Proven experience running shifts without supervision.