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Jersey Mike's Restaurant Manager job in Houston, TX

Company Jersey Mike's
Job Title Restaurant Manager
Job Type Full-time
Hours Not Specified
Pay Type Hourly
Location Houston
HoustonTX  77007

Restaurant Manager

jersey mike's jobs

Become part of Jersey Mike's vibrant organization! If you enjoy working in an environment that is fast-paced, fun, challenging and allows you to apply your skills in a variety of ways, becoming a Restaurant Manager is a great career choice. We are dedicated to making our guests’ day by serving them a quality product and providing them with a great experience. Our team is like family; we work together and we care about doing a good job. If you are ready to roll up your sleeves and lead a winning team, this is the right opportunity for you.

Responsibilities Include:

Guest Satisfaction:

  • Holds the guest as their highest priority and role models exceptional guest service.
  • Lead by example and promote an environment where there is a sense of urgency to satisfy guests.
  • Ensures Brand standards and systems are executed on their shift.
  • Ensure Food Safety standards are adhered to according to Brand and State guidelines.
  • Engage and empower team to develop solutions that drive business results.

Employee Satisfaction:

  • Promotes a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
  • Hire, train and develop the right people and plan staffing levels to meet guest and business needs.
  • Continuously learn while passing on knowledge and skills to help others develop and grow.
  • Hold themselves and team accountable for responsibilities and results.

Shareholder Satisfaction:

  • Drives sales through effective execution of restaurant standards and marketing initiatives.
  • Delegate and lead processes to control labor costs, food costs and cash.
  • Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
  • Analyze restaurant environment and business results to identify opportunities and action plan with their team to set and achieve goals.

Critical Skills and Competencies:

Competencies:

  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
  • Passion for Results – set compelling targets and deliver on commitments.
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
  • Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
  • Problem Solving and Decision Making – identify and analyze problems, explore various alternatives and use sound business judgment to take decisive action.
  • Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively.

Additional Info

Minimum Age
18+ years old

Job Industries