Customer Service Advisor
TravelCenters of America is the nation's largest full-service travel center network. We offer a variety of positions with great advancement opportunities as well as the ability for individuals to try different aspects of our business. Each site has a full-service restaurant, a large convenience store, several fast food concepts, and a service repair shop. We offer a great manager training program for those that wish to advance their career.
As a Customer Service Advisor you will assist customers throughout the buying process, coordinating and providing information to complete a satisfactory repair transaction. TA and Petro personnel are required to have extensive knowledge of the products we sell and the services we provide. Qualified candidates must have a neat clean appearance, a great attitude and willingness to work flexible schedules. Prior related experience is helpful but is not required to be hired. TSA’s will learn a working knowledge of shop repair policy and procedures and be willing to assist when needed. A qualified candidate will spend a significant amount of time at the sales counter and is expected to be a sales leader. A Truck Service Advisor learns the necessary policies and procedures, paperwork and people-work required to operate the shop. TSA’s must be a master in the art of customer service and be willing to do whatever it takes to satisfy the customer.
If you are interested in a career with TravelCenters, click “Apply Now” and start your application process today!