|Job Title||Lube Technician Level 2 Employee|
|Job Type||Full-time, Part-time|
|Wages||$8.00 - $11.00 per hour|
2381 N 400 E
Ogden, UT 84414
Lube Technician Level 2 Employee
Core Job Skills: Safety/HSSE
During your employment with the Company you will be exposed to some conditions that you could be injured while working in them. This is why we require you to wear certain Personal Protective Equipment (PPE) while you are working in our service center. Required PPE included but not limited to; non-slip black shoes, non-tinted safety glasses, nitro gloves, Kevlar burn sleeve, and bump cap. The position you work in will determine what type of PPE you will be required to wear.
You will be working with oils, cleaners, and many other types’ of fluids during the course of your day-to-day work with the Company. You are required to know where to find information about those fluids, such as what to do if any one of the fluids you work with get in your eyes. You will find all of this information in the Material Safety Data Sheet (MSDS) book. Every product should have a MSDS, if you find that a product does not have a sheet contact your manager and inform him/her of the issue.
You will find that there are some situations that you must ensure the safety of you, customers and others in the service center. Such as cleaning up any spills, removing trip hazards and ensuring you do not put yourself in harm’s way, like jumping over the bay opening. While walking with a customer through the bays be sure to point out any hazards that may exist, including the open pit. Practicing good housekeeping will help keep any hazards at bay.
Core Job Skills: JTSS Execution
As a Level 2 employee you have completed all CBT Curriculum except Management Training. You are proficient in completing the Signature Service Oil Change in every position including Team Leader, while using the correct Call Response System. You can demonstrate the ability to explain the Signature Service Oil Change and our pricing to customers and fellow employees. You are also proficient in completing all Ancillary services in a timely manner and are proficient in executing the Customer Cycle including the “no handles” policy, providing a positive experience for the customer.
- Greet/Customer Relations - During the course of the day you may be tasked in a position that is required to greet our customers. It is policy to greet every customer within 10 seconds of them arriving to our location.
- Builds Relationships - When working in the Customer Service Adviser position you must have a clean well groomed appearance. You must also follow the proper JTSS procedures too effectively process the customer flow. This will ensure that every customer is treated the same.
- Customer Education - You must clearly explain what is included in the Signature Service Oil Change and Severer Driving Conditions. Be knowledgeable in the purpose of all ancillary services and all other Jiffy Lube Services.
- Effective Service Review - Ensure you give every customer a estimate of cost and time at the end of the Service Review.
- Valid Driver’s License
- Minimum Age
- 17+ years old