Customer Care Representative - Full-time

Customer Care Representative

Sheppard Roofing is looking for a bright, energetic, organized person to work full time in their office handling all the day to day tasks. Sheppard Roofing has been in business for over 20 years and continues to grow as a company, and we need a strong administrative support person to help us get to where we want to be. You will be the sole office employee so it imperative that you have strong multi-tasking management skills. This is an hourly position to start that will pay $9 - $12 depending on your knowledge and skill set.

Qualifications

• Two years office experience
• Basic computer knowledge
• Exceptional verbal, written and interpersonal communication skills with great front desk demeanor

Duties and Responsibilities

• Answer and direct incoming telephone calls for a busy multi-line system
• Setting appointments and maintaining the calendars for all technicians
• Creating job files and record sales, create work orders for service calls
• A/P, A/R, reconciling bank and credit statements weekly and monthly
• General office duties: ordering supplies, filing, organizing office area

Please send a resume, and a cover letter (in PDF Form) that includes a description of who you are and why you think you would be a good fit for this position to SheppardRoofingJobs@verizon.net  Exceptional customer service skills are a must!

Please call Tiwana Fulton at 215-302-3817 for information.