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in New York, NY

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Hours Full-time, Part-time
Location 135 West 50th Street
New York, New York

About this job

About the Company


Created in April 2011, Melt Shop is an up and coming fast casual restaurant specializing in serving high-end products, including our groundbreaking approach to recreating the world’s most famous sandwich, the grilled cheese. Our main location is based in Midtown Manhattan and has gained widespread notoriety by the press and customers alike, for our one of a kind variations of the grilled cheese, our hand-crafted milkshakes, and irresistible tater tots.

Melt Shop is a small, yet rapidly expanding company. The work environment at Melt Shop is defined by its fast-paced, fun-loving, and entrepreneurial culture that encourages every team member to take initiative and grow with our company by providing feedback about their work experience and offering all that they can to improve both themselves and our restaurant. We work hard as a team to constantly improve our company and we are looking for people who genuinely enjoy the food service industry and have a passion for providing excellent customer service.

At Melt Shop every position in our operation is important and each employee equally affects the outcome of our product, contributing to our customers’ experience. Working at Melt Shop you will find that our team of employees is very tightly knit and each employee works side by side to help each other reach success. Working at Melt Shop is unlike any other job, in that once you are employed here you become part of a team that is striving for success.

Melt Shop is a multiunit concept and is growing at a rapid pace. We currently have four stores open, with a fifth and sixth under construction. We are currently in need of more great leaders to join our amazing team and take part in the growth of a great original concept.


Job Description - Counter Server/Cashier

  • The Counter Server/Cashier is heavily involved in controlling customer interaction. They are the face of our brand and have more communication with our guests than anyone other postion. We are looking for people who have a passion for customer service and are both positive and energetic. Most importantly you must like dealing with people.


Essential Duties and Responsibilities

  • Receive payments by cash, credit or debit cards, and gift cards
  • Issue receipts, refunds, or change due
  • Assist customers by providing menu information and resolving their complaints or concerns
  • Readily identify prices of menu items and calculate bill using POS
  • Enthusiastically greet customers entering restaurant
  • Answer customers’ questions and provide information of store’s policies and relevant procedures about the preparation or cooking process
  • Maintain a clean and orderly register area
  • Complete other general cleaning duties such as emptying trash cans and cleaning dining area
  • Stock and maintain fountain machine