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About this job

Little Giant Enterprises (LGE) is a family-operated business comprised of fifteen (15) Long John Silver's and/or A&W Restaurants.  We are looking for a "Few Good Leaders" who share our core values of integrity, commitment to exceptional customer service, and a drive for excellence.  Management candidates must be strong, hands-on business leaders who have the desire and experience for managing all aspects of a business.  Candidates must also have a track record of developing their employees and getting them involved in improving the business.

Restaurant General Managers (RGMs) are responsible for leading all aspects of a $600,000 to $1,000,000 retail restaurant business.  The responsibilities include:

  • Total operational and financial responsibility for an individual restaurant
  • Achieving one hundred percent (100%) customer satisfaction and loyalty by ensuring food quality and friendly service
  • Driving Profit & Loss improvements (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
  • Ensuring that the Occupational Safety and Health Act, local health and safety codes, and company safety and security policies are met
  • Recruiting, interviewing, and hiring team members; conducting performance appraisals, taking disciplinary action; motivating, training and developing the restaurant team
  • Ensuring maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company standards
  • Ensuring complete and timely execution of corporate and local marketing programs

Assistant Managers (ARGMs) are expected to support the Restaurant General Manager in all aspects of a $600,000 to $1,000,000 retail restaurant business.  As Assistant Managers, their responsibilities are similar to the RGM to help meet the restaurant and corporate goals.

Requirements

Qualifications

  • Three to five (3-5) years of general business leadership experience
  • Strong analytical/decision-making skills
  • Basic business math and accounting skills
  • Strong interpersonal and conflict resolution skills
  • Good oral/written communication skills
  • Basic personal computer literacy
  • Bachelor's Degree preferred, but not required

Job Benefits

  • Competitive base pay in line with skills and experience
  • Unlimited bonus opportunities tied to restaurant improvement
  • Company Benefit Plan available