Country Inn & Suites Housekeeper job in Albertville, MN

Country Inn & Suites
Job Title
Job Type
Not Specified
6554 Lamplight Drive
Albertville, MN 55301


country inn & suites jobs

Job Summary

A housekeeper’s main responsibility is to provide clean, and comfortable guest rooms in line with AmericInn standards, while ensuring guest satisfaction by providing friendly and courteous service.

Essential Functions

  • Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure guest satisfaction.
  • Thoroughly and correctly cleans and sets up guest rooms according to AmericInn operational policies and standards to ensure guest satisfaction.
    • Removes soiled bed and bath linens and replaces with clean linens
    • Removes trash and debris from guest room
    • Cleans all surfaces in bathroom area
    • Dusts all surfaces
    • Replenishes promotional materials/literature
    • Replenishes room amenities
    • Vacuums room
    • Follows E.T.C. (Extra Thoughtful Care) procedures in stay-over rooms
    • Reports unusual circumstances to supervisor
    • Reports maintenance requests promptly
    • Turns in articles left in rooms to front desk for lost and found handling
  • Maintains clean and orderly cart and vacuum cleaner to maximize job efficiency.
  • Reports all “DO NOT DISTURB” or bolted door rooms to the general manager at the specified time to ensure guest safety and maximize guest satisfaction.
  • Organizes storage areas to ensure the quality of the contents and to maximize job efficiency.
    • Checks stock to determine adequacy for day’s work
    • Re-stocks storage rooms and/or carts
    • Pulls damaged and/or rewash linen and returns it to the laundry storage areas
  • Locks linen closets, linen chutes, and trash chutes to ensure maximum safety and security at all times.
  • Acquires working knowledge of the property and all facilities to respond to guest questions effectively.
  • Understands and applies all hotel safety and security procedures as required to maintain a secure and safe environment for employees and guests.
  • Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
  • Performs other duties as requested or required.

Qualification Standards

  • Ability to accept directions and priorities from supervisor and reliably follow through on tasks.
  • Ability to perform job duties with a minimum of disruption to the guest.
  • Ability to be friendly and cheerful; interacts easily with strangers.
  • Ability to cooperate and support others.
  • Ability to work independently with little supervision.
  • Ability to safely work with cleaning equipment and cleaning chemicals including: vacuum cleaners, brooms, mops, etc.
  • Good hand dexterity required to dust, polish, make beds, fold towels, etc.
  • Grooming must meet property standards.

All candidates that receive a conditional employment offer will be required to complete a drug test and background check.

**Please note: Phone calls are not required once the application is complete.**

Additional Info

Minimum Age
16+ years old


Typical hours for Housekeeping are 8:00 AM – 4:00PM, but may vary based on hotel occupancy

Job Industries

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