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About this job

THE HISTORY OF ZAXBY'S
Zaxby’s – How a great idea was hatched.

Step into the way-back machine and set the dials to 1990. Step into a world where Seinfeld isn’t a hit, Starbucks aren't on every corner, and cell phones were way too big to fit in your pocket. But something is missing. There is no Zaxby’s.

That’s because childhood pals Zach McLeroy and Tony Townley hadn’t invented it yet. They were still hanging out playing basketball at Zach’s, talkin’ trash and imagining it into being. They didn’t know much about the restaurant business. But they knew this much: the chicken they could find in Statesboro, Georgia, was okay, but not really fresh or zesty. And the local wing joints were good, but couldn’t touch the wing joints where they went to school. Plus, none of the local chicken places were fun or had any personality. So they dreamed up Zaxby’s. Right there. On the basketball court. Between Zach’s missed foul shots and Tony’s bricks from 3-point land. The rest, as they say, is chicken history.

Counter & Kitchen Staff – A Tasty Job Opportunity.

Want to get paid to make somebody’s day? We’re looking for cheerful, efficient, responsible men and women to make the world a better place – one delicious chicken finger at a time. Each Zaxby’s® restaurant is independently owned and operated, so stop by the nearest location to inquire about current positions.

PURPOSE:

To serve the customer by creating encore experiences to ensure complete satisfaction through quick, friendly, and superior service.

SUPERVISION RECEIVED AND EXERCISED:

Receives direction from the store’s management team.

ESSENTIAL JOB FUNCTIONS:

  • Extend a warm and friendly greeting to all customers
  • Explaining menu and answering product questions as raised by customers.
  • Taking customers’ orders accurately
  • Relaying the order to the kitchen staff
  • Accepting payment from customers and making change correctly
  • Operating the cash register and being responsible for cash receipts
  • Presenting orders to customers, properly packaged and with all necessary accompaniments and utensils
  • Thanking each customer for their business
  • Generating additional sales whenever possible by suggesting additional menu items to the customer
  • Counting the change bank in their register at the beginning of the shift
  • Stocking adequate supplies of paper goods, condiments, beverages, etc. for serving customers
  • Prepping drinks and assisting in kitchen prep of items such as sauces, salads, produce, etc.
  • Cleaning all customer areas
  • Presenting to management when any front-of-house equipment needs service or inventory is needed
  • Prepping food as needed
  • Removing trash from waste receptacles and placing at back of restaurant.

STANDARD HOURS:

Varies according to shift. Non-exempt from overtime

BREAK PERIOD:

Refer to state regulations.

DOCUMENTATION OF HOURS WORKED:

Use of the POS system and print-out when arriving to work and leaving work.

QUALIFICATIONS:

  • Experience at working with the public, handling money and a cash register
  • Outgoing personality
  • Good communications skills (articulate and uses good grammar)
  • A good listener
  • Basic math skills in order to handle money
  • A team player
  • Marketing skills
  • Natural ability to smile
  • Pleasant voice
  • Good telephone skills
  • Anxious to please
  • Good judgment abilities

NON-ESSENTIAL JOB FUNCTIONS:

  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
  • Walking, standing or sitting for extended periods of time
  • Lifting a minimum 50 lbs. overhead
  • Maintain effective audio-visual discrimination and perception needed for:
  • Making observations
  • Communicating with others
  • Reading and writing

EXPERIENCE AND TRAINING GUIDELINES:

  • Education: Must have the ability to read and write
  • Experience: Minimum 1 yr. experience within the quick-service restaurant industry preferred

WORKING CONDITIONS:

  • Restaurant environment; hazardous conditions
  • Essential functions may require maintaining physical condition necessary for standing, walking or sitting for prolonged periods of time

DISCLAIMER:

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.

Requirements