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in Crystal Lake, IL
Production/Service Scheduler
•30 days ago
Hours | Temp to Hire |
---|---|
Location | 4410 IL Route 176 Crystal Lake, Illinois |
About this job
We are ISO of an enthusiastic individual with a Positive Mental Attitude to work as part of our team in our Production department.
This individual will be responsible for:
- Bringing orders that are sold by our sales consultants from post sales to completed project. This includes
- Reviewing jobs with sales consultants turned into the office for an understanding of what is to be installed.
- Making a welcome call to the customer thanking them for their order and reviewing the process for installation scheduling.
- Communicating with foreman of each crew to schedule the day and time of install and to provide explaination of what is needed to be done on each job.
- Communication with homeowners of where we are in the process of their install.
- Ordering necessary material for job installation.
- Organizing drop dates with material suppliers, homeowners and install crews.
- Collection of final balance due from homeowner after completed install.
- Troubleshooting service/warranty orders with correct foreman. Following up with customer in a timely matter to get their service or warranty issue resolved.
What we are looking for:
- Knowledge of the construction industry and/or exterior home remodeling.
- Positive Attitude/Team Player
- Flexibility
What we offer:
- Company Phone used for communication with foreman 24/7.
- $10-12 hourly based on experience.
- Positive/Fun work environment
NO PHONE CALLS! EMAIL ONLY