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in Mountain View, CA
SPA Manager - Full-time
•30 days ago
Hours | Full-time |
---|---|
Location | 1040 Grant Road, Suite 110 Mountain View, California |
About this job
Job Title: SPA Manager/ Murad Ambassador
Location: Mountain View
Reports to: SPA Director
General Description:
The SPA Manager/ Murad Ambassador is proficient in Massage Envy business model & Murad products. Accountable for membership & product sales, merchandising, and promotional support. Accountable for Productivity Expectations in terms of sales goals and new customer acquisition.
Primary Job Functions:
- Knowledgeable in Massage Envy Business model & service offerings that include Massage & Murad signature facials
- Proficient in Murad product features and benefits
- Understands and executes the Murad promotional calendar with sales personnel
- Point of reference for all sales personnel. Lead & Sell by example
- Understanding consumer requests and needs
- Promoting Skin Scanner consultations, and ensure process is followed
- Comfortable to make product recommendations based on customer concerns
- Merchandises retail shelves, manage inventory & creates promotional stories, according to Merchandising guidelines
- Plans and executes special events. Host briefing and debriefing sessions with Sales team
- Must be flexible, attend and support Special Events when required.
- Attend Massage Envy & Murad Education training
- Communicate with relevant Massage Envy & Murad personnel in sales & education
- Develop a game plan to recoup and sales shortfall and stat on track towards Murad sales targets
- Ensure Client History management process is effectively implemented with the Esthetician team
- Help management in recruiting, training & managing sales staff to the team
Attributes:
- Portray a Professional Image through well groomed, professional appearance and follow Massage Envy Spa and Murad Image Guidelines with Excellent communication, selling & training skills. Passionate & enthusiastic about Murad
- Ability to work well with and motivate others
- Ability to develop and maintain relationships, strong interpersonal skills
- Ability to follow through & consistently perform at the highest standards
- Ability to motivate others
- Good organizational skills, ability to prioritize and maintain daily/monthly calendars
- Flexibility in scheduling to meet business needs
- Ability to work autonomously,
Education Requirements:
- 2 years college or Bachelor ‘s degree preferred
- Esthetic License preferred
Compensation:
- Base pay (hourly) based on experience plus Commission & Bonus based on goals.