Restaurant Server

The Sofitel server is a well groomed, articulate person with a minimum of two years

previous serving experience in an upscale, high end restaurant or 4 diamond hotel. 

ESSENTIAL POSITION DUTIES:

Candidate will be responsible for welcoming guests into the restaurant, explaining menu items and take food orders, serve food and beverage according to the standards and set up the restaurant for service.

Provide a personalized service according to guests' individual wishes,

Bring dishes to the table and clear dinner plates, serving dishes and cutlery after use

Prepare and set tables for the next guests,

Ensure the food service area is left clean and tidy once all guests have left.

The server also forms the continuous link between the kitchen and the dinning room

Knowledge Skill & Experience:

The ideal candidate must have at least one year previous experience with Micros or two years experience with a comparable restaurant software system.  Their experience must also include: opening and closing shifts at their previous employer, table and wine service, knowledge of food and wine pairing and high end liquors and aperitifs

Employees must possess the following qualities in order to be successful in their position:

Must have and maintain a professional appearance for our Luxury Hotel

Must be a team player and enjoy working on and with teams

Proactive approach when interacting with guest, co-worker or vendor

Must have 2 years minimum experience as a server within a similar type property

Computer skills are a plus

Servesafe Certification required

Tips certification is an advantage

Customer Service Qualities:

Outgoing, Friendly Personality

Effective Communicator in the English Language

Take ownership and be responsible for own actions

Willing to Learn new ideas and methods

Ensures that guests receive high quality services and service provision.

Ensures that health and safety standards and procedures are respected (especially HACCP).

Suggestively sells appetizer, entrée and dessert menu items by describing each item; describes each item in an appetizing way.

Delivers checks promptly to the line (though micros) so that orders can be prepared within the prescribed time.

Picks up orders and delivers orders to guests