Cashier - Convenience Store

Summary:

This position provides top quality, fast and friendly customer service; operates registers, handles customer purchases; accounts for all cash and inventories during shift; cleans service areas and stocks merchandise in accordance with the Company policies, procedures and standards in a “Fast, Friendly, and Clean” environment.

Key Responsibilities:

Customer Satisfaction:

• Provides excellent customer service in a courteous, friendly and attentive manner to ensure the customer has a pleasant shopping experience.
• Greets customers upon entering the store and thanks customers as they leave.
• Gives assistance and offers suggestions or recommendations to the customer.
• Reports to work on time and follows the dress and appearance code.

Sales Controls:

• Completes all sales in accordance with government regulations and Company standards.
• Verifies customer eligibility to purchase age-restricted products and refusing to sell these products when appropriate. Age-restricted products include alcoholic beverages, tobacco products, lottery tickets, fireworks and adult magazines.
• Enters all transactions at the time of purchase at the correct price by scanning or using the correct keys/codes, placing all payments collected in the register and making correct change.
• Keeps accurate cash, sales and inventory control records and accounts for variances.

Merchandising:

• Stocks, fronts, rotate and/or cull store coolers, shelves, counters and food service areas displays to ensure freshness, appeal and easy customer access.
• Prepares food items according to menus and recipes; maintains proper weights, holding times and temperatures; practices safe food handling procedures.
• Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls, windows and pump toppers. Makes price changes on merchandise as required.
• May monitor gasoline competition and report findings to Store Manager.

Store Conditions:

• Maintains good overall store and property conditions by cleaning and performing a variety of general housekeeping duties such as:
• Sweeps, mops, and cleans floors and driveways. Cleans windows, food service areas and bathrooms.
• Picks up and disposes of trash, litter or debris in store, parking lot and/or surrounding grounds.
• Cleans and checks equipment including coffee machine, refrigeration units, gas pumps and others.

Job Requirements:

• High school diploma or equivalent preferred.
• Customer service experience is required.
• Previous experience operating cash register or a point of sale system is preferred.
• Background in Quick Service Restaurants (QSR) or the food-service industry is desired.
• Track record of job stability/tenure.