Do you like serving customers and doing everything you can to make them happy? Do you like working in a fast and ever changing environment, with new shops, new fashion, and new technology? Do you like being a part of something that’s never been done before? Well…being a Service Specialist in the new jcp might be the position for you! Come be a part of a team that is changing the face of retail forever.
The Temporary Service Specialist is a seasonal position that’s always on the lookout for customers that need assistance or merchandise that needs to reset. You can help make jcp America’s Favorite Store.
Pay ranges between $8.00 and $8.50 an hour and associates get a 25% discount
As a seasonal hire you will have a defined employment time period. Your leader will communicate with you what your last day worked will be as the peak season comes to an end. Possible potential for permenant part time service and support specialist depending on staffing needs, performance and availability
Responsibilities:
• Assists customers – You seek out customers and do whatever you can to make their experience great. You listen, you help, and you make them want to come back!
• Adjusts to customer flow – You’re always on the move and making sure that you are available to provide assistance to customers or your teammates.
• Maintains product presentation – You make adjustments to how the merchandise is displayed after the customer has taken time to explore all of our great products!
You know just where to get more to ensure all of our customers have the styles and sizes they need!
• Participates in a learning environment – You’re like a sponge ready to absorb new information from your peers or training materials on our merchandise, shops or business processes.
Skills and Characteristics:
• People Skills – You are outgoing and have no problem striking up a conversation with complete strangers. You like working in a team environment where you help your peers and they help you!
• Attitude – You are a “glass half full” type of person. You can take any situation and make it a positive.
• Motivation – You have an internal drive to be fantastic. You feel a real sense of accomplishment when the customer is happy and the store looks great
• Adaptability – You are a chameleon. You can change directions on a dime. You can do something one day and do it completely differently the next without missing a beat.
• Passion for Retail – You love the retail environment. You love being on your feet, moving around, handling merchandise, and making people HAPPY!
