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Use left and right arrow keys to navigate
Hours Part-time
Location 1804 S Signal Butte
Mesa, Arizona

About this job

Primary Role:

A Shift Manager is responsible for the overall shift operations, sales performance and execution of brand excellence in a store. In the absence of the General Manager, the Shift Manager effectively is the store leader. Shift Managers typically supervise a shift with a staff of 1 to 12 team members, leading with our values, known as F.I.B.E.R. (Fun, Integrity, Believe, Excellence and Results)

Essential Functions:

 Lead and manage shifts while acting as Manager in Charge of store. Deploy Team Members as required to meet business demands and make necessary staffing decisions.

 Communicate clearly, concisely and accurately in order to ensure effective shift operations.

 Clearly communicate with customers and team regarding Jamba's products and brand.

 Participate in the interviewing and hiring process for new Team Members.

 Coach, counsel and direct Team Members. Lead the team in the execution of Jamba standards to create an excellent customer experience. Provide performance feedback to Team Members on an as-needed basis. Work with General Manager on disciplinary action as needed.

 Train and on-board new Team Members on both front- and back-of-house procedures.

 Evaluate staffing and food levels to ensure proper financial accountability during each shift. Hand off shift to next Manager in Charge or ensure the store is closed properly for next day's opening manager.

 Open and/or close the store as required. Perform all safety and security tasks, i.e., alarms, two-person rule, as required to open and close the store.

 Perform all cash handling requirements of a manager in charge including close-outs, safe accountability and cash drops. Conduct inventories and process orders as required.

 Effectively contribute to Jambas outside sales initiatives that look beyond the stores four walls.