Crew Member

Jake’s Wayback Burgers is now hiring Crew Members, including: Cashiers & Counter Help positions!  Applicants should have a flexible schedule and be willing to work evenings and weekends.  Crew Members have to prepare food products for customers maintaining the highest level of product quality and cleanliness.  His/her job is to provide prompt and efficient service to customers in a courteous and friendly manner while striving to exceed customer expectations.

Counter Help

Duties include:

• Taking customer’s food orders
• Maintaining courteous interaction with customers at all times
• Assemble food such as sandwiches, hamburgers, salads and prepare milkshakes
• Prepare all food products according to approval procedures
• Portion and wrap food or place it directly on trays for service to patrons
• Package takeout food
• Serve customers at counters
• Stock refrigerators and salad bars
• May receive payment for food items purchased to assist Cashiers
• Initiate actions to correct customer complaints and refers customers concerns to management immediately
• Ensures products/supplies are rotated in and out of storage
• Monitors and maintains all product/supply levels and notifies management when levels are low
• Notifies management immediately when equipment requires repair
• Ensures production/service areas are organized, professional and clean at all times
• This role may include additional responsibilities that may be assigned by the restaurant management.

Cashiers

Duties include:

• The foremost duty of a Jake’s Wayback Burgers Cashier is to simply take order, reflect the following orders in the computer, take money from the customer and provide accurate change.
• Cashiers are mostly responsible in fetching for customer drinks, glasses or cups, fries and other side orders.
• Jake’s Wayback Burgers Cashiers retrieve completed burgers and sandwiches from their kitchen and immediately arrange them on the tray for customers who opt dine-in or in a bag for take-out orders.
• Cashiers must make sure that enough amounts of condiments and napkins accompany every order taken.
• Jake’s Wayback Burgers Cashiers are expected to work under a manager or supervisor and should be able to follow guidelines and instructions.  It is vital that Cashiers possess a good skill in interacting with customers and can work in a team.

Education

• No formal education required. 
• On the job training is provided.
• Basic reading, writing and math skill.

Skills and Knowledge

• Effective communication skills
• Good interpersonal skills
• Demonstrates willingness to learn
• Customer service oriented
• Active team player, remains calm under pressure
• Reliable and dependable
• High integrity and honesty