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Hours Full-time, Part-time
Location 95 Washington Street
Canton, Massachusetts

About this job

Customer Service Representative/Sales Associate Needed:

Edible Arrangements is looking for its next great Fruit Consultant. This is an exciting opportunity for a motivated sales associate or customer service representative. We need an energetic and outgoing individual who is willing to go above and beyond for our valued customers. Excellent phone and interpersonal skills are a must! Prior customer service or sales experience is a plus. If you are passionate about giving customers a great experience and enjoy making someone’s day then we want you! FT and PT positions available. We offer competitive wages and flexible hours.

Summary of Key Responsibilities:

Develops Enthusiastically Satisfied Customers All of the Time

Welcomes and connects with every customer to provide excellent customer service.

Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.

Assists customers in the selection and purchase of Edible Arrangements and Frutation products.

Uses effective sales approaches and displays strong knowledge of product line.

Effectively converts customer inquiries into sales.

Builds long-term relationships and builds the trust and loyalty of customers.

Responds to customers needs.

Maintains customer service area and equipment in a clean and appealing manner.

Demonstrates “just say yes” behavior when taking care of customer needs.

Manages difficult customer situations in a calm and professional manner.