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in Pearland, TX
On Call Weekend Supervisor
•30 days ago
Hours | Part-time |
---|---|
Location | Pearland, TX Pearland, Texas |
About this job
The Weekend Service Supervisor is expected to perform a variety of on-call duties. The Weekend Service Supervisor is expected to work closely with the Staff Coordinator in order to provide the highest quality service to clients.
Primary
- Arrive at the Home Instead Senior Care office by 4:30pm Friday afternoon. Go over weekend schedule to prepare for the weekend.
- After review, transfer office calls to cell phone. Client and CAREGiver schedules are printed from BOSS and placed in on-call binder for supervisor to take for the weekend
- During the weekend the supervisor’s responsibilities will include but not be limited to:
- Answering all incoming telephone calls and responding to them as needed
- Communicate with CAREGivers and clients regarding scheduling as changes arise
- Take messages and document all calls so office staff can respond if necessary Monday morning
- Contact backup person when questions arise about clients or CAREGivers that require input from regular office staff
- Fill in on assignments that come open until a replacement CAREGiver is found
- Meet with backup Monday morning by 8:00 am to pass on any pertinent information from the weekend. Also, to turn in cell phone and drop off on-call binder
- Must live in the Southeast part of Houston. (Baytown, League City, Clear Lake, Pearland, Pasadena, La Porte, Dickinson, Friendswood, Nassau Bay, and Seabrook)
- Must have a valid Texas Driver's License.
- Must have access to a computer with internet connection at home. Must be computer literate.
- Must have flexibility with schedule. Must be able to work holidays.
- Must have leadership qualities. (You will be asked to give examples)
- Must be an independent thinker with good judgment.
- May be asked to fill in the office to answer phones, so must be professional and work minded.
- Must be organized and be a quick thinker.
- Must be able to communicate effectively with office staff, seniors and their families, and other caregivers.
- Must be familiar driving within Southeast Houston, or have access to a navigation system.
- Must genuinely care about the well-being of our clients and caregivers. You may have to fill-in as a caregiver, so you must be comfortable in a caregiving role.
Training will be conducted by staff coordinator.