Client Care Coordinator - Full-time

CLIENT CARE COORDINATOR - MSW OR RN REQUIRED
  
Job Description
 
The Client Care Coordinator is expected to perform a variety of duties in the area of client services.  The Client Care Coordinator will answer telephone inquiries; perform in-home assessments, quality assurance visits and supervision of CAREGivers.  In addition, Client Care Coordinator will work collaboratively with other community professionals.
Primary:
 

• Develop and maintain positive relationships with all clients through care consultations, quality assurance visits, phone calls, cards and special events
• Monitor, mediate and log both client and CAREGiver activity, and follow up on CAREGiver assignments and client service
• Maintain relationship with client’s family members by reporting to them after quality assurance visits
• Develop and maintain a relationship with the collaterals of each client – reaching out to professionals in the community that are potential referral sources
• Supervise CAREGivers on quality concerns after visiting clients
• Conduct client/CAREGiver introductions as scheduled
• Enter and maintain accurate client and CAREGivers records in computer
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  Secondary:
   
• Update the computer data base with emails of families, clients and referral sources
• Must work well with a team
• Must have a positive and enthusiastic disposition

 
 
Fulltime position; M – F 8:30-4:30. On-call rotation may be required for additional pay.  Office is located in Springfield, NJ.
 
Compensation
 

• Salary based on experience
• 15 days PTO (paid time off), accumulated at the rate of 1.25/month and not to be used until the 4th month
• After 3 months, opt into our health insurance, (company pays 80% of your coverage; you pay 20% of your coverage plus any additional fee if you choose family coverage) or $1000 added to annual salary
• Bonus to be discussed


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