FT and PT Assistant Manager

Job Description

Reports to: General Manager

Job Summary: Manages all functions of a Jimmy John's restaurant to ensure customer service and high-quality products are delivered to ensure restaurant profitability when the General Manager is not on duty. Responsible for the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.

Duties and Responsibilities:
*Perform all duties of Inshoppers and drivers.
*Manages a staff of approximately 3 to 50 employees.
Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees based on performance. *Provides on-the-job training for new employees.
*Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
*Assists in the supervision of the preparation, sales, and service of food.
*Forecasts food items. Estimates what amount of each food item will be consumed per shift.
*Supervises food preparation and service operations while on duty. Assists inshoppers during rush periods to ensure the maintenance of restaurant efficiency.
*Assists inshoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
*Ensure that every customer receives world-class customer service.
*Route deliveries and serve drivers to maximize delivery business and speed.
*Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production).
*Completes Closing Procedures.
*Executes systems and procedures with 100% integrity and completeness.
*Completes daily and weekly paperwork.
*Responsible for 100% of the cash drawers at all times during the shift.
*Receives and stores product.
*Audits previous shift's systems and procedures for 100% integrity and completeness.
*Completes preventive maintenance and upkeep on store's equipment and supplies.
*Performs other related duties as required.

Knowledge, Skills, and Abilities:
*Must be able to read and write and communicate in English.
*Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
*Must be able to lift 50 pounds.
*Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.

Special Requirements:
*Willing to work overtime, holidays, weekends as business dictates.
*Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
*Ability to handle and resolve customer threats and issues.
*Ability to handle and resolve employee issues.
*Skills to use a personal computer and various software packages (Word/Excel).
*Ability to handle stress and high-volume operations.

Respond online or in person at:

Jimmy John's Gourmet Sandwiches
20173 S La Grange Rd.
Frankfort, IL