Barista - Full-time

The award winning Hilton Phoenix Chandler is looking for an energetic Barista ready to take our culinary team to the next level. At the Hilton Phoenix Chandler, we pride ourselves on being hospitable, working with others and always having fun. In the five years of operation, we have won three Connie Awards for 2010, 2012 and 2013 (ranking us the #1 Hilton in the brand) as well as the Brand Excellence Award in 2011. These awards are granted to the Hilton's in the America's with the highest cleanliness and condition scores, as well as customer satisfaction scores. Furthermore, our Food & Beverage outlets are consistently ranked in the top ten in the brand.

Responsibilities of the Barista include:
-Effectively promote, take, prepare and deliver food and beverage orders to Cafe guests while demonstrating superior hospitality skills.
-Accurately and quickly take, enter, prepare and deliver orders to guest according to our cafe standard service sequence and use record specifications.
-Operate Micros food ordering system and cash register closing guest checks to room charge, credit card or cash.
-Be familiar and ready to answer all questions about cooking methods, allergen information, menu items, specials and prices of all items.
-Be familiar with hotel facilities, their hours and location; be ready to provide information to guests as needed.
-Ensure all work areas are sanitized and neatly working with all purpose cleaners.
-Complete appropriate paperwork such as: production charts freezer pull forms, opening, transition, and closing checklists, and inventory par sheets.
-Monitoring and maintaining a stock of prepared menu items based on production sheets.
-Greet guests and accommodates special requests as needed.
-Provides a professional image at all times through appearance and dress.
-Follows company policies and procedures.
-Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.