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Hours Full-time, Part-time
Location Boston, MA
Boston, Massachusetts

About this job

Job Summary

The Business Development (BD) Officer conducts BD activities in designated markets to achieve profitable growth and meet the revenue and income objectives of UPS Capital (UPSC). This position expands BD opportunities by identifying customer needs, developing financial and risk mitigation solutions for customers, obtaining customer commitment, and successfully implementing financial solutions. The BD Officer monitors and maintains account relationships to ensure integration of new business and continued customer satisfaction.

The primary responsibilities of this position are to sell a portfolio of services and build a business pipeline. To do this, the BD Officer uses databases and data mining to research sales opportunities, identifies and evaluates new sales leads and prospects, and attends target accounts strategy sessions. This position contacts and qualifies prospects and potential customers and researches potential customer business information. The BD Officer conducts sales calls and uses the UPS value proposition to communicate benefits and promote enterprise services that meet the company’s needs. This individual also conducts research and due diligence to ensure the prospect complies with risk and profitability requirements.

Other Duties

  • Conduct sales follow up to ensure timely and smooth implementation and address customer concerns
  • Build relationships by serving as the customer’s subject matter expert, resolving issues and serving the customer’s needs
  • Conduct presentations to internal and external groups on market trends and finance solutions
  • Facilitate sales training on UPS Capital products and services
  • Develop internal relationships and collaborate with channel partners to develop customer solutions and generate business opportunities

Preferred Competencies

  • Advocates and sells Ideas to Stakeholders by using facts and logic to create compelling interest in ideas, persuade internal stakeholders to support ideas or take action, and secure sale, commitment or approval
  • Applies business knowledge of how key factors, such as industry trends, global business perspectives, and organizational structures and functions, impact business strategies and customer organizations
  • Applies financial expertise by analyzing and evaluating financial data, patterns and trends to determine the financial impact of a decision on the customer and the company.
  • Applies knowledge of customer business models and operating structures and offers sales solutions that support the customer’s strategic business objectives
  • Applies knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions
  • Assesses, identifies, measures and monitors customer or business needs in order to make decisions and take appropriate actions
  • Conducts customer analysis to identify customer needs, determine the impact of products/services on customers, and identify which products, services and features to promote to current/ potential customers
  • Creates and develops strategies and plans for effectively managing accounts