Distribution Center Traffic Support Associate - Full-time

Provide accurate data entry and trouble shooting assistance with a high level of customer service that serves the needs of all those involved with the flow of freight through the Distribution Center. 

Position Duties: 

• Contact vendors and request ASN’S (Advance ship notices).
• Trouble shoot and input ASN’S.
• Create and send unloading reports to External Partners.
• Maintain statistical records on required data, including Freight Bills.
• Provide routing assistance to vendors as needed.
• Research and solve all Not our Freight receipts which include contacting vendors for Return Authorizations.
• Build receipt packages, which include validating window dates on count sheets.
• Trouble shoot and record all purchase order discrepancies in the Vendor Compliance System.
• Effectively maintain and follow up with the department tools such as voice mail, e-mail and faxes.
• When appropriate, take on additional responsibilities. 

Position Requirements: 

• Provide excellent customer service to all customers.
• Strong written and verbal communication skills.
• Ability to evaluate information and provide recommendations to problems.
• Analytical and detail oriented.
• Highly organized individual.
• Ability to prioritize and multi-task.
• Knowledge of Word, Excel, Microsoft Outlook, STS and WMS preferred
• High school diploma / GED 

Essential Functions: 

• Communicate in writing and verbally (in person and via telephone) all matters related to analyzing and resolving problems related to the Transportation Department.
• Participate in various problem-solving activities requiring skills such as reading and math.
• Operate various office equipment and hand tools requiring manual dexterity and hand/eye coordination (perform various keyboard functions, etc.).

Hours: 7:00 AM - 3:30 PM  / Flexible availability

Some of our best benefits come without an enrollment form – benefits that simply come with the culture. We’re casual. We’re fast. We’re fun. We’re flexible. We’re inclusive. We’re diverse. We know that the more diverse our workplace is, the more creativity and perspective we will have as a company. We recognize exceptional efforts and we have some of the most down-to-earth managers and coolest co-workers you could ever hope to work with. 

Now, for a few of the more standard benefits you’ll enjoy as a full-time Associate: 

• Medical, dental and vision plans
• Group term life insurance – Company paid
• 401(k) savings plan*
• Immediate and generous merchandise discount at all Bob’s Stores and Eastern Mountain Sports locations.
• Paid holidays
• Paid vacation days
• Paid sick time
• Dependent Care Spending Account
• Short-Term Disability – Company paid
• Long-Term Disability – Company paid
• Employee Assistance Program
• Associate Recognition 

Part-time Associates are eligible for: 

• 401(k) savings plan*
• Immediate and generous merchandise discount at all Bob’s Stores and Eastern Mountain Sports locations.
• Associate Recognition 

*Certain eligibility requirements will need to be met.