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in Bloomington, IL

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About this job

Summary of Position:

To effectively lead General Managers and Restaurant Managers toward the attainment of agreed upon goals and profits.

Responsibilities:

  • Conduct calls with the Manager on Duty of every restaurant to teach and coach.
  • Check schedules of each restaurant every week.  Ensure restaurants are fully staffed for every shift at all levels.
  • Work breakfast, lunch and dinner.  Ensure that all restaurants are providing QSC through the use of the systems and pathing.  Teach "It's All about the Guest".
  • Maintain a bench of "A" players through the effective execution of training programs.
  • Ensure all marketing plans are executed, including proper installation of POP and menu board elements per promo guide.
  • Check weekly and monthly paperwork to ensure that all controls are in place and being used consistently and effectively and that all reported numbers are accurate.
  • Complete one cash audit in every store every month.
  • Complete a Restaurant Visit Recap and action plan on every store in every month and follow up on progress on subsequent visits.
  • Recruit and interview Management to staff all restaurants, as well as to maintain a bench for future growth.
  • Schedule and lead all new product training.
  • Perform one Operations Assessment inspection each week to teach people how to properly run a restaurant.  Every store should receive 1 OA per quarter.
  • Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment to company objectives.
  • Ensure that correct inventory levels are kept and all equipment is maintained in excellent condition through the use of approved vendors.
  • Set an example by maintaining an excellent working knowledge and a high level of proficiency in the performance of all phases of restaurant operations and technology.
  • Supervise in accordance with established performance and operating policies as set out in the Operations Standards Manual.
  • Work with and motivate Managers, Restaurant Managers and Shift Leaders to perform up to their highest possible level of ability.  Review individual performance with each Manager and Restaurant Manager every six months (copy to DO/VPO) and recommend salary adjustments annually as necessary.
  • Develop management skills of all personnel to continue company growth and Restaurant Manager promotions.  Review tests and performance appraisals of all Management Trainees.  Participate in training program.
  • Review preliminary P/L's within 2 business days and forward all questions to accounting.

Diversity is the inspiration for our success and yours. Hardees. is an equal opportunity employer.

Requirements