Breakfast Attendant

Job Summary

A breakfast attendant’s main responsibility is to provide a clean and well-stocked breakfast area and to ensure absolute guest satisfaction by providing friendly and courteous service.

Essential Functions

• Assists all guests in a sincere and courteous manner, whenever possible going the extra mile and doing whatever it takes to ensure absolute guest satisfaction.
• Sets-up breakfast according to Country Inns & Suites By Carlson operational policies and standards and in compliance with your local county and/or city health department standards to ensure absolute guest satisfaction.
• Attends to guest needs, ensuring food is continually replenished and presented in an appealing manner. Clears and cleans tables and chairs; checks floor for debris between guests.
• Maintains clean and well-organized dining and work area. Including disinfecting all areas where food is prepared or served.
• Maintains all dispensing machines, operating equipment and serving utensils in a neat and clean manner to ensure maximum job efficiency and an appealing presentation.
• Organizes storage areas to ensure the quality of the food, implementing “first in first out” method of food rotation.
• Plans and prepares for the following day. Checks inventory of supplies taking action as necessary to ensure adequate quantity and quality of products for the next day.
• Demonstrates a working knowledge of all services and facilities of the hotel, as well as the local area to effectively assist guests.
• Maintains a record of guest requests for breakfast items and provides this information to the general manager in order to continually exceed guest expectations of the breakfast program.
• Understands and applies all hotel safety and security procedures to maintain a secure and safe environment for employees and guests.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken.
• Performs other duties as requested or required.

Qualification Standards

• Ability to be friendly and cheerful; interact easily with strangers.
• Ability to cooperate with and support others.
• Ability to observe, react quickly and adjust to different guest situations.
• Ability to cope with stress, showing self-control during excitement.
• Ability to stand on feet for length of shift.
• Ability to accept directions and priorities from supervisor.
• Ability to perform job duties with a minimum of disruption to the guests.
• Ability to maintain order, organization and attention to detail.
• Ability to lift up to 25 pounds several times during shift.
• Ability to work safely with cleaning chemicals and cleaning equipment, including vacuum cleaners, brooms, mops, etc.
• Grooming must meet property standards.

**Please note: Phone calls are not required once the application is complete.**

Typical hours for breakfast attendants are 6:00 AM – 1:00PM, but may vary based on hotel occupancy

• Applicants will be required to pass a drug test and background check. We are an EEO/AAP employer
• All positions are part-time up to 29 hours per week