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in Indianapolis, IN

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About this job

JOB SUMMARY:  The Brokerage Representative will be responsible for developing and managing a portfolio of business through sales of the company’s transportation and logistics services to shippers and carriers.

 

ESSENTIAL DUTIES/RESPONSIBILITIES:

(The following statements describe the general nature of work being performed in this job.  They are not intended to be an exhaustive list of duties.  Additional responsibilities may be assigned by management.)

 

  • Build long standing relationships with new and existing broker/carrier resources
  • Post and manage loads on all industry load boards
  • Accountable for tracking and tracing all deliveries and resolving service issues and failures.
  • Respond to daily inquires made by customer/broker in relation to product movement, providing ETAs or  
  • managing delivery appointments.
  • Act as a liaison between drivers and brokers/backhauls providers.

 

KNOWLEDGE/SKILLS/ABILITES:

  • Ability to communicate effectively in verbal and written form with a strong customer service orientation.                                                                 
  • Solid typing and computer skills.                                                                                                                                                                                                          
  • Ability to adapt to change in a fast-growing production environment.                                                                                      
  • Ability to handle multiple projects simultaneously.                                                                                                                         
  • Ability to facilitate presentations that showcase exceptional persuasive skills.                                                                                                                                                                                                             

EDUCATION / EXPERIENCE:

  • Previous Transportation Brokerage experience a plus.                                                                                                                                                                                                  
  • Proven track record of success and ready to take on rapid new business development.                                                                                        
  • At least 2 verifiable employment references.                                                                                                                              

OTHER REQUIREMENTS:

  • The ideal candidate will be highly motivated, competitive, personable and extremely outgoing.                                                
  •  Must be a self-starter, and take an entrepreneurial approach to the position.                                                                                               
  • Have a passion for achieving customer satisfaction.                                                                                                                           
  • Highly organized and able to multi-task in a fast paced environment.                                                                                           
  • Must possess strong communication, decision-making, organization, time management, presentation, and negotiation, skills.                                                                                                                                                                                                      
  • Maintains a high level of professionalism at all times.                                                                                                                                                                                                                                                                                                                                    
  • Must possess a positive outlook on work activities.