IT Data Conversion Supervisor Job

Job Id: 178814
Company: NAPA
Full/Part Time: Full-Time
Nearest Major Market: Atlanta, GA, US

Job Description

The Data Conversion Team Supervisor schedules and manages conversion-related data tasks for all stores scheduled to convert from TAMSII to RPM.
Responsibilities

RESPONSIBILITIES:
Manage Data Conversion Support team whose responsibilities include:
Run any data clean-up or input tools that existAssist with complicated TAMS II issues before conversionSet up the initial Sandbox for a store (reset passwords, make sure it works, etc.)Run MCW nightly and ensure conversion completes
Understand and assist with technical aspects of RPM Conversion including knowledge of MCW and other conversion toolsReport status of all conversion-related data tasks to Conversion CoordinatorsEnsure that the highest quality of service is provided to promote superior customer satisfaction.
Work with RPM Store Readiness team to understand the work required by the Data Conversion Support teamParticipate as a product owner/user in requirements/design, testing and providing user feedback on data conversion toolsDetermine and recommend efficiencies/process improvements to streamline overall conversionParticipate in rollout planning and strategy meetings to provide input on team’s role in the processEstablish reporting and communications framework with RPM Program Manager and Division Conversion team
Train Data Conversion team on daily tasksProvide feedback on tools and process improvements to RPM Program ManagerManage questions from Conversion Coordinators regarding store data readinessMonitor and report conversion schedule data tasksManage escalations from team and Conversion teamsProvide feedback and status to RPM Program Manager

Qualifications
Management experience requiredProfessional appearance is required; excellent management and communication skillsWell organized and capable of multi-tasking (will have customers in various states)Must be able to work a flexible schedule as this position requires night shiftsAbility to work under pressure and meet deadlinesAbility to explain data conversion plan with other members of Conversion teamsAbility to solve problems reported by Data Conversion support team members and Conversion teamsAbility to write database queriesUnderstanding of the NAPA business and store operations, both GPC-Owned and IndependentKnowledge of the MCW Conversion toolKnowledge of the TAMSII application and database requiredTechnical Expertise
Can write database queriesCan analyze data and perform calculations to determine work effort
Able to provide one-on-one training on Data Conversion tasks

Closing Statement

In the 1920's, America fell in love with the automobile. More and more vehicles began traveling the roads, creating a need for an auto parts distribution system that could keep pace with the demand to keep our automobiles running. In 1925, NAPA was founded to meet those needs. Since then, we've sped our way to become a powerhouse in the auto parts industry. Fueled by the popularity of the automobile, our name can now be seen on over 5,800 stores, 58 distribution centers, and 13,000 NAPA AutoCare facilities across the country, and we're not stopping there.

Our 80 years of experience has made us an industry leader, but don't let our age lead you to believe we can't keep up with the changing times. We're not your grandfather's NAPA. As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 500,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

It's an exciting time to join our team and we need people like you to help us accelerate our business into the future. Our growth depends on the dedication and enthusiasm of our employees. At NAPA, we want to continue to expand our presence, but at the heart of our business we just love automobiles. That's probably one of the reasons you're visiting this page. You share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.