Lube Technician / Parts Sales Associate - Full-time / Part-time

Lube Technician / Parts Sales Associate

The lube technician / parts sales associate is an entry level position, perfect for anyone with minor experience within a shop environment looking to gain more knowledge.

Why TransTechs:

At TransTechs, we work with the best of the best in the ground transportation maintenance industry. We recruit top-notch technicians, place them in great positions nationwide and ensure the highest pay rates. Trucks, buses, municipal fleets and even shipts - if it moves, you can fix it working for TransTechs!

Lube Technician / Parts Sales Associate Responsibilities:

• Obtain all purchase orders prior to finalizing repair order.


• Obtain approval from customers/companies prior to writing repair orders, and when additional work is needed for current repairs or when estimates will be exceeded by more than 10% of the total.


• Provide accurate estimates and wait times.


• Identify work required and then write detailed description of work required.


• Maintain organizational control of work in progress and work waiting to be done.


• Ensure replacement parts are essential for needed repairs.


• Complete work orders by providing the necessary customer information, job description, labor, parts used, and any other additional notes.


• Identify and prevent possible warranty situations through consultation of Senior Management and documentation on repair orders.


• Document all disclaimers on repair orders to avoid warranty claims.


• Report all unresolved customer complaints to Manager.


• Ensure completed shop tickets are properly billed and collected after work is performed.


• Develop communication with customers to identify their needs or concerns, and also to sell additional products and/or services.


• Order all parts and supplies as directed by the Manager.


• Maintain organization and cleanliness of the parts area.


• Maintain all inventory part levels and inventory dollars as set forth by the Division Manager.


• Control all aspects of parts and supplies (receiving, pricing, storing, etc.).


• Responsible for National Account billing and receivables.


• Ensure total customer satisfaction.


• Balance and organize shift paperwork in a timely manner.


• Responsible for your cash register shortages.


• All other duties as assigned.

Qualified Candidates For The Lube Technician / Parts Sales Associate Position Will Have Met The Following:

• Required:
  
  
  • Minor experience within a shop environment
  
  
  • Basic mechanical skills
  
  
  • Excellent customer service / driver relations skills
  
  
  • Valid DL

Working Conditions:

Shop, office, yard, vehicle environment, may require lifting of 20 to 50 lbs., at least once a day.