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in Wisconsin Dells, WI

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Hours Full-time, Part-time
Location Wisconsin
Wisconsin Dells, Wisconsin

About this job

A Whelan Security Officer must represent Whelan's 10 Core Values of Truth-Telling, Promise-Keeping, Respect, Loyalty, Empowerment, Discipline, Leadership, Flexibility, Quality Assurance, and Results while performing the following duties:
  • Patrol facility or stand post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions.
  • Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site.
  • Report all incidents, accidents, or medical emergencies as required. Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Answer alarms and investigate disturbances.
  • Circulate among visitors, patrons, or employees to preserve order and protect property.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Escort or drive motor vehicle to transport individuals to specified locations or to provide personal protection.
  • Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed.
  • Warn persons of rule infractions or violations, and verbally evict violators from premises.


Requirements

Basic Qualifications :
  • Ability to communicate effectively both orally and in writing for the purpose of public interaction and report writing.
  • Ability to perform essential functions of the position with or without reasonable accommodation.
  • Successful completion of Whelan's Pre-Employment Assessment of Knowledge (PEAK).
  • Ability to maintain satisfactory attendance and punctuality standard.
  • Neat and professional appearance.
  • Friendly and professional demeanor.
  • Ability to provide quality customer service.
  • Ability to handle typical and crisis situations efficiently and effectively at client site.


Basic Skills :
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of self, other individuals, or organizations to make improvements or take corrective action.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.


Basic Attributes :
  • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention - The ability to concentrate on a task over a period of time without being distracted.
  • Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Near Vision - The ability to see details at close range (within a few feet of the observer).
  • Far Vision - The ability to see details at a distance.
  • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.


Mandatory Prerequisites

Experience, Work History, and Education :
  • Must be at least 21 years of age or older as required by applicable law or contractual requirements.
  • Must be able to demonstrate a stable work history with at least one verifiable positive work reference.
  • Have evidence of obtaining a high school diploma or equivalent (GED).
  • Must successfully pass an extensive background screening which will include criminal record checks (local, state and federal), drug test, skills assessment test, interviews, and personality profile.
  • Negative result on pre-employment drug screen.
  • Must have no criminal convictions as specified under Whelan Security guidelines.
  • Successful completion of Whelan's Pre-Employment Assessment of Knowledge (PEAK).
  • Must be legally authorized to work in the United States.