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in Kent, WA
Retail Sales Associate Bilingual - Full-time / Part-time
Hours | Full-time, Part-time |
---|---|
Location | Covington Kent, Washington |
About this job
Our Retail Sales Associates are inthe best position to deliver T-Mobile's 'staying connected' Retailpromise to our customers. In this role, you'll hone professional salestechniques and learn all about the technology T-Mobile offers as you build theservice relationships that are the foundation of our company's (and yourteam's) success.
OPPORTUNITY- YOUR CHANCE TO SHINEBecause customer satisfaction and loyalty is so important to us, T-Mobile'scorporate structure is a little different from that of other companies. Ourentire organization is structured to serve our number one employees-the team onthe front lines. As a Retail Sales Associate, your talent for going 'aboveand beyond' to create a fantastic customer experience will really pay off.Our base-plus-incentives pay structure is designed to reward sales teams ofservice pros who can fully meet their customers' connection needs (spoken andunspoken). So your intuitive ability to adapt to different shopping preferenceswill really shine. Plus, working side by side with your team, you'll create aninviting store atmosphere that'll be a great work environment too!
TALENT SUITABILITY- ARE YOU THERIGHT FIT?
Our best Retail SalesAssociates are passionate about our technology and they get a kick out ofsharing their knowledge and enthusiasm with others. In this role, your abilityto help customers stay better connected by matching them with just the rightproducts and services, will translate into financial rewards and real careermomentum. If you're motivated by being a member of a high performing team, willthrive in a fast-paced environment, and can handle all kinds of customers withease, we'd love to hear from you. We think you'll enjoy the flexible schedulethis position affords and the camaraderie of being part of a hard-working salesteam.As a Retail Sales Associate, you'llbe asked to:
- Buildcustomer confidence of customers by making the store experienceinteractive, engaging and reassuring.
- Maximizecustomer experience by 'solving the whole problem' (as opposedto pushing products).
- Maintainthe visual appeal of your store.
- Makethe most effective use of store displays and interactive devices for eachof your customers.
- Useyour time well, even when not serving customers.
- Keepabreast of the rapidly evolving T-Mobile technology.
- Developpositive customer relationships.
- Previousretail or customer service-oriented experience
- Stellarproblem-solving skills
- Availabilityfor flexible scheduling
- Abilityto listen carefully and actively
- Interpersonaland communication skills that enable customers to feel comfortable withour products, features, plans, and services
- Basiccomputer skills
- Aptitudefor sensing and responding to the range of shopping types
- HighSchool Diploma or GED required
- Bilingual - Spanish Speaking Preferred